Behavioral health & psychiatric care

When seconds matter, your team is ready.

SwiftCode brings emergency response and medication safety into one platform, purpose-built for behavioral health and psychiatric facilities. Your staff acts in seconds and documents with confidence.

Built for high-acuity care settings
Behavioral HealthPsychiatricMemory CareAssisted Living
One platform · five modules

Every risk in your facility, on one platform.

Turn on the modules your facility needs. They share one staff roster, one command center, and one compliance record, so nothing falls through the cracks.

Emergency response

Incident Codes

Panic, combative patient, code blue. Raised in two taps and routed to the right team by audience rules, with live escalation and a full timeline.

Patient identification

SwiftScan

Scan a patient's QR code and instantly see their photo, allergies, and diet precautions before meds or meals. Wrong-patient mistakes are caught on the spot, before they reach the bedside.

Fall prevention

Bed Exit Alarm

A connected pull-cord wall unit alerts staff the moment a resident tries to leave their bed. Wall-powered, battery-backed, and linked to the platform over WiFi.

Resident & dining

Resident & Kitchen

Residents call for help, complete a daily wellness check-in, and choose their meals. Selections flow straight to the kitchen and to families.

Oversight & compliance

Command & Admin

A live command center for the floor, plus a Compliance and Risk dashboard with a facility risk score that flags citation exposure ahead of a survey.

The backbone

One realtime record

Every alert, scan, and response is an append-only event. Auditable, replayable after a dropped connection, and shared across every surface in real time.

Built for two worlds

One platform, configured to your facility.

Behavioral health and senior living face different risks. SwiftCode turns on the right modules for each, while sharing staffing, command, and compliance underneath.

Behavioral Health & Psychiatric · Available now

Respond to the moment.

For units where seconds are clinical. Panic alerts, combative-patient events, and medication safety.

  • Incident alert codes. The flagship: two-tap panic, role-based dispatch, and live escalation.
  • SwiftScan identification. Confirm the right patient and their allergies before every medication pass.
  • Command and review. A glanceable station board and a complete post-incident record.
Assisted & Senior Living · Expanding

Care that stays ahead.

For communities focused on resident wellbeing, fall prevention, and family trust.

  • Bed Exit Alarms. Connected pull-cord units that help prevent falls before they happen.
  • Resident requests and wellness. One-tap help and daily check-ins from the resident's own phone.
  • Dining and family transparency. Meal choices to the kitchen, peace of mind to families.
Every role, the right surface

Designed for the device in each hand.

From the caregiver's phone to the executive's dashboard, one design system and one source of truth.

Staff

iPhone

Trigger codes, scan a patient QR, and respond to incidents, all one-handed.

Command

iPad

Acknowledge, assess, and monitor every responder from the station.

Watch

Apple Watch

Panic and alerts on the wrist, glanceable in under a second.

Resident

iPhone

Call for help, check in, and choose meals. Large, calm, and accessible.

Admin

Web

Facility-wide oversight, staffing, and the Compliance & Risk Command Center.

Built for the moments that matter

Reliable when the connection isn't.

High-stakes care demands more than a chat app. SwiftCode is engineered for realtime delivery, graceful degradation, and a complete audit trail.

QR patient identification

One scan pulls the patient's photo, allergies, and diet precautions, stopping wrong-patient mistakes before they reach the bedside.

Dual-transport realtime

MQTT with WebSocket fallback keeps every device and wall unit in sync, with no flicker when the network shifts.

Immutable audit trail

Every scan, verification, alert, and override is captured as an append-only event, survey-ready on demand.

Automatic escalation

Per-code escalation chains fire on a timer, so an unacknowledged alert never goes unanswered.

Citation prevention

A live facility risk score maps open gaps to common F-tags, so you address exposure before the surveyor finds it.

HIPAA-aware by design

Minimum-necessary information everywhere. Locked-screen copy never exposes patient identity.

Outcomes that compound

Fewer errors. Faster response. Cleaner surveys.

100%
Medication passes verified
41s
Median bed-exit response
100%
Events captured for audit
1
Platform, every module
Compliance & Risk Command Center

See risk before it becomes a citation.

Administrators and executive directors get one screen that answers what is happening, where the risk is, and what could lead to a citation or a claim.

  • Facility risk score. A single 0 to 100 measure weighted across medication, response, documentation, and safety.
  • Citation prevention. Open gaps mapped to F-tags with estimated survey exposure.
  • Risk heatmap. Spot the unit, floor, or room that needs attention this week.
82/ 100
Low risk▲ 3 wk
Critical medication missed
Room 216 · SwiftScan
Act now
7 documentation tasks overdue
Compliance · F-842
Review
19 falls prevented this week
Bed Exit · across both wings
On track
Pricing

Start with a free pilot.

Prove the outcome on one unit, then roll out facility-wide. Apps run on the devices your staff already carry, and hardware is optional.

Founding Pilot
Free
One unit, full platform, for qualifying facilities.
  • All apps & modules
  • Up to 25 staff
  • Guided onboarding
Apply for pilot
Most popular
Facility
From $12 / staff / mo
The full platform, priced per active staff member. Volume tiers from $12–$18/mo.
  • Incident codes, SwiftScan & drills
  • Compliance & Risk Command Center
  • Staffing, audit & reporting
  • Bed Exit Alarm hardware available
See pricing
Enterprise
Request a quote
Multi-facility, SSO, and dedicated support.
  • Everything in Facility
  • Multi-facility & SSO
  • BAA & security review
Talk to sales
Questions

Answers before you ask.

Each patient has a QR code, printed for a chosen use such as medication passes or meals. A caregiver scans it and confirms the patient by photo, name, and allergies before proceeding. If an allergy or diet precaution applies, it is flagged on the spot, before anything reaches the bedside. SwiftScan identifies the right patient. It does not replace your eMAR or record administration times.

Yes. SwiftCode is modular. Behavioral health and psychiatric facilities lead with incident codes and SwiftScan, which is where our initial release is focused. Senior living adds Bed Exit Alarms, resident requests, dining, and wellness. Staffing, command, and compliance are shared underneath, so a multi-setting operator runs everything from one Admin.

It is the executive home in SwiftCode Admin. It rolls up medication safety, response times, documentation, and patient-safety events into a single facility risk score, maps open gaps to common survey F-tags, and surfaces a compliance calendar and risk heatmap. Leaders address exposure ahead of a survey, not after.

The apps run on the iPhones, iPads, and Apple Watches your staff already use. The Bed Exit Alarm is optional connected hardware for senior-living fall prevention: a wall-powered, battery-backed pull-cord unit that links to the platform over WiFi.

SwiftCode follows the minimum-necessary principle. Notifications and locked-screen copy never include patient name, condition, or DOB, sessions can auto-lock per facility policy, and a BAA is available on Enterprise plans.

Respond faster.
Prevent errors.

See SwiftCode run a medication pass, an incident code, and the risk dashboard in a 20-minute walkthrough.